The New Providence Wharf Leaseholders & Residents Association (NPWLRA or the RA) represents all leaseholders and residents in the residential blocks of New Providence Wharf, Michigan Building, Ontario Tower, Charrington Tower and Columbia West. This are nearly 1,300 apartments on the estate.
Our primary aim is to ensure that our properties and investments retain their value and that we are one of the most sought out residential location in this area. We wish to build a community that is committed to improving the area for the people who live and invest here. Our effectiveness depends on the strength of our membership. It is vitally important for every leaseholder to ensure that they are a member of the New Providence Wharf Leaseholder and Residents Association. Leaseholders have voting rights, however we also welcome resident tenants as members. To become a member, please register. We will ensure that your email address is only used for keeping you informed about developments and issues that have an impact from an owner or residents perspective.
The New Providence Wharf Leaseholder and Residents Association (NPWLRA) constitution was adopted on 17th November 2015. NPWLRA takes an active role in promoting and protecting the common rights and interests of the members of the Association especially in ensuring fair and reasonable service charges. The Association has active interests in a positive and productive relationship with the estate management team, the fair and reasonable procurement of services for the estate, and the overall appearance and security of the community we live in. The NPWLRA welcomes suggestions, comments or requests from all its members. The Association works hard to take a non-biased approach and welcomes all opinions.
The Residents Association was fully recognised by the Landlords and Managing Agent. We are the first Ballymore estate to have a fully recognised Residents Association.
As a leaseholder-member of the RA you have a right to be consulted and a right to vote on key issues in the estate. The leaseholders can raise any issue with us and we can represent these issues to Ballymore.
Everything that we do is aimed at ensuring that the estate is run cost effectively and that our property value is maintained and continues to increase and to make sure that we get good tenants and neighbours on the estate.
Chinese Translation
NPW居民协会 (NPWLRA) 的主要目的是确保我们的物业的价值,并确保我们是金丝雀码头最受欢迎的住宅小区之一。NPW居民协会成立于2015年11月17日,并在促进和保护成员的权益方面发挥着积极作用。本协会积极与本小区物业管理团队建立有效的合作关系,确保物业费的公平合理性,以及小区的整体保安等。所以,每位业主都应加入成为NPW居民协会的成员。居民协会的所有业主都拥有一户一票的投票权,同时我们也欢迎小区租客成为我们的成员。
A constructive and on-going dialogue with Ballymore Asset Management (BAML) allowing the Residents Association to hold BAML to account through regular meetings (2015 - present):
Finance committee: service charge reductions, review and challenges to the budget (2021 - present)
Security committee: review security breaches, tenant issues, AirBNB, parking, and identity theft (2021 - present)
Leisure & gym committee: monitor service performance and cost effectiveness of the gym and wet area, i.e. pool, saunas & jacuzzi (2021 - present)
NPW fire incident follow-up (2021 - present)
Cladding remediation supervision (2021 - present)
Ontario Tower Boiler, Air-conditioning / Comfort-cooling, AOV Section 20 challenges (2021 - present)
Strong working relationship with Tower Hamlets Mayor (2019 - present)
Review of historical NPW Accounts (2019 - present)
Appointment of a Surveyor under Section 84 of the Housing Act (2019 - present)
Strong working relationship with local MP, Jim Fitzpatrick and now Apsana Begum (2019 - present)
Strong links with Leasehold Knowledege Partnership (LKP) (2019 - present)
Members' Newsletters (2016 - present)
Strong Operational Committee for Charrington Tower and Columbia West, which has helped resolve many of the snagging and other issues by Ballymore – this would not have been possible if the NPWLRA didn’t exist (2016 - present)
Formal AGM and EGM Meetings for Leaseholders with Ballymore (2015 - present)
Appointment of independent engineer to investigate the Charrington Tower hot water issues (2020)
Leisure Committee working with BAML pre the new leisure centre inception to ensure high quality of equipment & machine selections, leisure layout & class activities. All are a big selling point for the residents of the estate. The Committee continues to work successfully together with BAML & residents since to monitor issues & continuous improvement opportunities in the leisure centre (2016 - 2020)
Pier Committee – the RA worked with the Local Authority and Councillors to put pressure on Radisson and Ballymore to ensure involvement of the local residents in the decision making of what happens in and around the Estate (2016 - 2019)
Bank Account opened (2019)
Full recognition as a Residents Association (2018)
Strong Operational Committees for Ontario Tower and New Providence Wharf and Minchigan which identifies key operational problems in each building and monitors progress (2018)
Replacement of the Ontario front door with Ballymore making a financial contribution (2017)